An organization’s management of its IT resources has become one of the most critical success factors for businesses today. With rapid advancements in technology, creating an agile and flexible IT organization will give the enterprise the tools to use the information it already has to grow the business.

The first step to understanding a client's needs is to understand its business and how information technology is aligned with the strategic goals of the organization. Phoenix2000 Group uses a methodology to ensure quality and consistency between assessments. This assessment is performed in three phases: collection of inventory, interviewing executives, and presentation of findings.

PHOENIX2000 GROUP Technology Assessment is the first step in performing a technology and business asset inventory. It will also provide an understanding how information technology is aligned with the strategic goals of the organization. The assessment will identify an organization’s key information flows by answering questions in the following areas:

Communication
The exchange of ideas, knowledge and information among the IT and business organizations, enabling both to have a clear understanding of the company’s strategies, priorities and what must be done to achieve them.

Metrics The use of measures that demonstrate the contribution of IT and the IT organization to the business, in terms that the business understands and accepts.

Governance
The processes managers in both IT and business organizations apply in making and executing decisions, setting IT priorities and the allocating resources.

Partnership
The relationship between the business and IT organizations, including IT’s involvement in defining business strategies, the degree of trust between the two organizations, and how each perceives the contribution of the other.

Technology
The extent to which IT is able to provide a flexible infrastructure, evaluate and apply emerging technologies, enable or drive business processes, and provide customized solutions to meet internal and external customer needs.

Human Resources
Practices such as training, performance feedback, encouraging innovation and providing career opportunities, as well as the IT organization’s readiness for change, capability for learning and ability to execute.

The end product of the Assessment is a 90-day go-forward plan that will ensure alignment of technology initiatives with the business objectives. In addition, longer-term plans will be developed that will keep the IT organization agile and responsive as the needs of the enterprise change over time.